Privacy Policy

We have adopted this Privacy Policy, which determines how we are processing the information collected by True Notes, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using True Notes APP.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Last updated: March 2025

### 1. Introduction

TrueNotes ("we", "our", or "us") is an AI-powered study assistant designed to help students learn effectively. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.

### 2. Information We Collect

Account Information: When you sign up, we collect your email address and password (stored securely).

Profile Data: Name, grade, board, subjects, school, and guardian details you provide in your profile.

Study Data: Lessons completed, study hours, streaks, quiz results, flashcards progress, and activity completion status. This data is stored locally on your device and optionally backed up (encrypted).

Usage Data: App usage patterns, feature interactions, and crash reports to improve the app.

### 3. How We Use Your Information

- To personalize your learning experience (grade, board, subjects)

- To track and display your progress (lessons, hours, streaks)

- To sync your data across devices when you sign in

- To provide AI-assisted features (chat, doubt resolution)

- To send important account or service notifications

- To improve app performance and fix bugs

### 4. Data Storage & Security

Your study data is stored primarily on your device. Account credentials are handled securely. Optional encrypted backups are under your control. We use industry-standard encryption for data in transit and at rest.

### 5. Third-Party Services & Data Sharing

We use secure authentication and backend services. For AI features, we may use cloud-based providers. Text-to-speech may use on-device or cloud services.

We do not share, sell, rent, or disclose your personal data or study data to third parties for marketing, advertising, and suchlike purposes. Third-party service providers we use (e.g., for authentication or AI processing) process data only as necessary to deliver the service and are bound by confidentiality obligations.

### 6. Your Rights

You can access and update your profile data in the app. You may request deletion of your account and associated data by contacting us at truenotes@nobilitybpm.com. You can disable notifications in Settings.

### 7. Children's Privacy

TrueNotes is designed for students. We encourage parental involvement for users under 13. We do not knowingly collect data from children under 13 without parental consent.

### 8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Continued use after changes constitutes acceptance.

### 9. Contact Us

For privacy-related questions or requests, contact us at truenotes@nobilitybpm.com.

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Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to truenotes@nobilitybpm.com.